8 Loy Street | Cookstown | County Tyrone | BT80 8PE

NHS Fact Sheets for Non-English Speaking

NHS Fact Sheets for Non-English Speaking

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages

DNA (Did Not Attend) Policy

If a patient DNA’s two consecutive appointments with a DR or Nurse a formal letter will be issued warning that should a further appointment be missed within the next 12 months period, it will be discussed with the Partners of the Practice, and may result in the removal from the Practice list.

Emergency Appointments

Emergencies will be seen straight away. An interpreter can be booked for consultations and is available via the telephone in emergency cases.

Cancelling Your Appointment

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.