We have updated our Access to Records in accordance with the changes under GDPR and the Data Protection Act 1998 and Access to Health Records Act, patients may request to see their medical records. Such requests should be made in writing to the Data Manager and generally will be free of charge. However on some occasions there may be subject to an administration charge. No information will be released without the patient consent unless we are legally obliged to do so.
DNA (Did Not Attend) Policy
If a patient DNA’s two consecutive appointments with a DR or Nurse a formal letter will be issued warning that should a further appointment be missed within the next 12 months period, it will be discussed with the Partners of the Practice, and may result in the removal from the Practice list.