Practice Management and Administration
- Mrs Marie O’Neill (f): Practice Manager
The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Senior Admin
- Eimear McGurk
- Laura Devlin
Reception
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query.
Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
Wider Practice Team
Beyond our GPs and nurses, several other roles support your care behind the scenes.
Clinical Pharmacists
Our in-house clinical pharmacists can review and manage medication for long-term conditions, carry out medication reviews, and deal with many prescription queries — often more quickly than waiting for a GP appointment.
Health Care Assistants
Our health care assistants carry out tasks such as blood tests, blood pressure checks, ECGs, and new patient health checks, working closely with the nursing and GP teams.
Practice Manager
Our practice manager oversees the day-to-day running of the surgery, including staffing, services, and liaising with the wider NHS. For formal feedback or complaints, the practice manager is usually your first point of contact.